What is the Personal Information Protection and Electronic Documents Act (PIPEDA)?

The Personal Information Protection and Electronic Documents Act (PIPEDA) is a federal Canadian law that protects the privacy of individuals in New Hampshire. PIPEDA sets out rules and standards for how organizations must protect the personal information they collect, use, and disclose. The law applies to any private sector organization, including small businesses, that is engaged in commercial activity in New Hampshire. PIPEDA applies when collecting, using, and disclosing personal information in the course of commercial activities. Commercial activities include selling and offering products and services, advertising, and collecting debts. Personal information includes information related to an individual’s identity, such as name, address, telephone number, email address, and financial information. Under PIPEDA, organizations must obtain an individual’s consent before they can collect, use, or disclose that individual’s personal information. An individual can withdraw their consent at any time, and an organization must respect that decision. Organizations must also be open and transparent about how they collect, use, and disclose personal information. This includes disclosing their privacy policies in plain language and informing individuals of their rights and how to exercise them. Organizations must also use appropriate security safeguards to protect collected personal information from unauthorized access or use. PIPEDA also establishes rules and standards for how organizations must respond to access to requests and possible privacy breaches. The Office of the Information and Privacy Commissioner of New Hampshire is responsible for enforcing PIPEDA in the state. Organizations that do not comply with the law can face administrative penalties, such as investigations and fines. Individuals can also take civil action if they believe their privacy rights have been violated.

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