How can companies protect customer data when using IoT devices?

Companies in Maryland must abide by the state’s privacy law to protect customer data when using Internet of Things (IoT) devices. IoT devices connect to the internet to transmit data, making them vulnerable to cyber threats and data breaches. Companies can protect customer data by minimizing the data they collect and store, using strong encryption protocols, and implementing other protection measures. First, companies should collect and store only the data that is necessary to provide the services in question. Too much data increases the risk of a data breach, so organizations should be mindful of what they are collecting and why. Second, companies should use strong encryption protocols and authenticated access to help protect collected data. Encryption scrambles data so it is difficult to read, making it harder for criminals to access. Authenticated access requires users to enter a username and password to enter a system or view data. Third, companies can use malware and virus protection, as well as intrusion detection systems, to detect any potential attacks or breaches. Vulnerability scans can also help ensure that the system and its data is secure. Finally, companies should implement sound data retention policies. Data should be retained for only as long as necessary and should be securely deleted or destroyed when it is no longer needed. Companies should also have procedures in place to restrict access to data and alert customers of any potential data security issues. By following these steps, companies in Maryland can help protect customer data and comply with the state’s privacy laws when using IoT devices.

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