What are the laws and regulations pertaining to consumer protection?

The laws and regulations pertaining to consumer protection in Hawaii are designed to protect consumers in the state from unfair, deceptive, and fraudulent business practices. The Hawaii Department of Commerce and Consumer Affairs (DCCA) is responsible for administering and enforcing these laws, as well as for providing information and resources for consumers. Under the Hawaii Consumer Protection Code, businesses are prohibited from engaging in deceptive advertising and deceptive trade practices such as misrepresenting the quality, nature, and source of products and services, and engaging in bait-and-switch marketing. The Code also prohibits businesses from unfairly collecting or claiming payments for goods and services, and from engaging in unethical debt collection practices. The DCCA also has a “Do Not Call” list that consumers can use to opt out of receiving telemarketing calls. The DCCA also provides dispute resolution services for resolving disputes between consumers and businesses, and has a Lemon Law which provides protection for consumers who purchase defective vehicles. The DCCA also provides educational resources to help consumers understand their rights and responsibilities under state consumer protection laws. Additionally, the DCCA has a complaint system to help consumers report businesses in violation of the state’s consumer protection laws. In addition to the DCCA, the Federal Trade Commission also has its own set of laws and regulations governing consumer protection.

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