What type of disclosure must I make to my customers?

In California, small business owners must make certain disclosures to their customers. Depending on the type of business you operate, you may need to make different types of disclosures. One disclosure often needed by business owners is disclosure of pricing terms. Business owners should provide customers with specific pricing terms and conditions, such as any applicable taxes, fees, and delivery charges. This should be clearly stated up front, so there is no confusion later on. Business owners must also disclose any warranties they offer. If a customer purchases a product with a warranty, the warranty period, the scope of coverage, and any exclusions or limitations should be clearly stated. If a business offers a refund or return policy, this must be disclosed as well. Businesses must make it clear to customers what the refund policy is and how refunds are processed. Finally, it is important for businesses to disclose any security measures in place that could affect customers’ privacy or financial information. This should include any measures taken to prevent breaches, phishing attacks, or other security risks. These are just some of the types of disclosures business owners must make to their customers in California. It is important to be transparent when it comes to providing information to customers, as this will help to ensure trust and protect your business from legal action.

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What type of disclosure must I make to my customers?

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