What type of disclosure must I make to my customers?

If you own a small business in Indiana, you need to be aware of the various disclosure requirements for your customers. Disclosure is the process of presenting your customers with important information about their rights, your business practices, and any other relevant information. First, you must ensure that all of your customers are aware of any fees associated with any goods or services they purchase from your business. This means that you must prominently display the price of each item, as well as any additional taxes or surcharges. You are also required to provide a written description of the goods or services you are offering. This should clearly explain the terms and conditions of the transactions and any warranties associated with the product. It is important to provide full disclosure regarding services that require a contract. This includes the cost of the services, the terms and conditions, and any potential future liabilities. You must also make sure customers are aware of any restrictions or limitations that may be associated with your services. Finally, it is important to include a refund policy in all contracts, so customers know what to expect if a purchase or service does not meet their expectations. By ensuring that your customers are aware of any fees and conditions associated with their purchase, you will be in compliance with Indiana’s small business law and providing the best possible customer service.

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