What type of disclosure must I make to my customers?

In Massachusetts, businesses are required to make certain disclosures to their customers. Under the state’s small business law, businesses must make certain disclosures that allow customers to make informed decisions about their purchases. The first type of disclosure that needs to be made is regarding any warranties or guarantees that the business is offering or stands behind. Warranties and guarantees can be verbal or in writing, and they must provide an accurate description of the product or service being offered. The business must also clearly explain the terms of the warranty or guarantee and what it covers. Second, businesses must also disclose any fees, surcharges, or other significant charges that may apply to a transaction. This includes things like handling or shipping fees, taxes, or other related charges. It’s important for customers to know what they’re committing to before they make a purchase. Finally, businesses must also disclose any truth-in-advertising or consumer protection laws that may apply to a product or service. This includes advertising laws that require businesses to be honest and accurate in their marketing, and consumer protection laws that ensure customers are treated fairly. By making these disclosures, businesses in Massachusetts are helping to protect their customers by ensuring they are aware of their rights. This level of transparency promotes trust between businesses and customers, and helps ensure that potential customers are making informed decisions about their purchases.

Related FAQs

What regulations apply to small businesses?
What is the process for dissolving a business entity?
What type of internal accounting controls should I establish?
What steps should I take to protect my business against fraud?
What should I be aware of regarding labor law?
What are the laws and regulations pertaining to dispute resolution?
What should I be aware of regarding employee discrimination and harassment?
What should I consider when outsourcing services for my business?
What should I consider when setting up a website or online store?
How do I enforce non-compete agreements and other contracts?

What type of disclosure must I make to my customers?

Related FAQs

Related Blog Posts