What type of disclosure must I make to my customers?

When it comes to operating a small business in the state of Texas, you are responsible for providing certain disclosures to your customers. This is an important part of doing business in a legal, ethical, and responsible way. The primary disclosure you are required to make is about the refund policy for products and services. This includes clearly communicating what types of refunds are offered (if any), when a refund can be requested, and how long it takes for a refund to process. Additionally, any terms and conditions that apply to the sale should be provided to customers before they make a purchase. In addition to these disclosures, you must also provide information about any warranties you offer, such as how long the warranty lasts and the type of coverage that is provided. Customers should also receive information regarding how to file a claim and whether a deductible is required. Businesses that provide financial services, such as a loan or investment, must disclose the APY (annual percentage yield) and APR (annual percentage rate). Customers should also be informed of any fees that apply to the loan or investment. Finally, online businesses must provide a privacy policy that outlines how a company collects, stores, and shares personal information. This should include information on how a customer can opt out of sharing their data, as well as details about any third-party services the company uses. Overall, providing clear and accurate disclosure to your customers is an important part of operating a small business in Texas. Being transparent and open to customers will help foster trust and loyalty in your brand.

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