What is the process of submitting a complaint in a small claims court case?

The process of submitting a complaint in a small claims court case in Massachusetts begins with the filing of a complaint. This document, also called a Claim Form, must include the name and address of the person filing the complaint, the name and address of the defendant, and a description of the dispute. It is important to ensure that all required information is included on the Claim Form. After the complaint is filed and the filing fee paid, the court will order a summons to be sent to the defendant. The summons will notify them of the time and date of the hearing and provide instructions on how to respond to the complaint. In order to ensure the defendant receives the summons, the plaintiff must provide the court with a record of mailing. This is typically done by sending it through certified mail and having the defendant sign for it. At the hearing, the plaintiff will have the opportunity to present their case and the defendant will have a chance to respond. After hearing both sides, the judge will make a ruling. Small claims court cases can be complicated, so it is important for those filing a complaint to understand all the steps in the process. Following the correct procedures is essential to ensure a fair hearing and a successful outcome for the plaintiff.

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