How do I contact my student loan servicer?
It is important to contact your student loan servicer if you have any questions about your loan or need to update your contact information. In Pennsylvania, you can find your loan servicer’s contact information by accessing your loan documents or by logging into your account online. If you have signed up for electronic notifications, you may be able to view contact information sent to you. You can also contact the Pennsylvania Higher Education Assistance Agency (PHEAA) or the U.S. Department of Education. The PHEAA is a state-level agency that provides access to federal student loan programs for students in Pennsylvania. If your loan was originated through a private lender, you should contact them directly. If you are unsure of who your loan servicer is, you can visit the National Student Loan Data System (NSLDS) online or call their customer service line. NSLDS is a free online service that provides information about all of your federal student loans. You will need your Federal Student Aid (FSA) ID to access the system. To contact the PHEAA, call 1-800-440-3290. To contact the U.S. Department of Education, call 1-800-433-3243. For customer service at NSLDS, call 1-800-999-8219. By contacting your loan servicer, you can ensure that any questions or issues that arise are addressed quickly and effectively. You can also find information on repayment options, consolidation options, and loan forgiveness programs. Taking the time to contact your loan servicer can help you stay on track with your loan payments.
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