What should I do if I experience multiple tire failures?
If you have experienced multiple tire failures in California, it is important to not ignore the signs and take action to protect yourself and others. The first step is to contact a qualified mechanic or tire service provider to conduct an inspection of your vehicle and tires. As a general rule, if your tires have experienced two failures in a 6-month period, the tires should be replaced. Make sure that any new tires are inspected for defects and make sure that the mechanic or service provider has the proper qualifications and experience to do the job. If the tire was purchased in California, the consumer is protected by Tire Failure Law. This law requires tire manufacturers and retailers to honor warranties, provide free replacement of defective tires, and pay for necessary repairs associated with the tire failure. The purchaser must also be compensated for reasonable expenses related to the tire failure including car rental, towing, and lodging. If you are having difficulty getting replacement tires or repairs covered by the tire manufacturer or retailer, you may contact the California Department of Consumer Affairs. They will provide resources and assistance to help you get the necessary compensation. It is important to document any tire failures and keep all receipts related to necessary repairs or replacements. These documents should be kept with you to present to the tire manufacturer or retailer in case of any disputes.
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