What are the responsibilities of a public utility?

Public utilities in North Carolina are responsible for providing essential services to the public. This includes things like water, electricity, gas, and telecommunications. They are required to provide these services in a safe, reliable, and efficient manner, while ensuring affordability for its customers. Public utilities are also responsible for maintaining the infrastructure used to provide these services. This includes things like power lines, water pipes, and telecommunications networks. They must keep these systems in good working order to maintain the safety of their customers and the public. Public utilities are also responsible for ensuring that their services are provided equitably. This means that everyone within a given region should have access to the same level of service. This includes things like providing basic services at fair prices and offering discounts for low-income customers. Finally, public utilities are also responsible for being transparent with their customers. This includes things like providing clear billing statements, keeping customers informed of any changes to their service, and providing helpful customer service. Overall, public utilities in North Carolina have a responsibility to provide essential services in a safe and reliable manner, maintain the infrastructure used to provide these services, ensure equitable access to their services, and be transparent with their customers.

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What are the responsibilities of a public utility?

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