What are the responsibilities of a public utility?

Public utilities in South Dakota are companies that provide basic services such as electricity, gas, water, and sewage. Public utilities are responsible for providing their services at a reliable and reasonable rate to all customers. They are also responsible for observing and following South Dakota laws and regulations. Public utilities must maintain their facilities and equipment in a safe and efficient manner and keep them up to date with the most recent technological advancements. They must also take environmental responsibility for their actions, making sure they are compliant with all environmental regulations. The public utility must also ensure reliable and safe delivery of electricity, gas, and other services to all of its customers. This includes adopting and following safety and security protocols for both employees and customers. Public utilities are also responsible for providing quality service to its customers. They must respond promptly to customer inquiries and complaints and provide accurate billing, service information, and payment options. Lastly, public utilities in South Dakota must offer fair and equal access to all customers regardless of their income, race, gender, and other factors. They must also provide adequate customer service and training to their employees, as well as ensuring that their services are affordable to their customers.

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What are the responsibilities of a public utility?

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