What are the legal obligations of public utility customers?

Public utility customers in Texas have several legal obligations that they must adhere to. First, they are legally obligated to pay their bills in a timely manner. Late payments can lead to a variety of penalties or even disconnection of services, so customers are expected to pay their bills before the due date each month. Second, customers are obligated to use the services in a responsible manner. This includes following any safety protocols and other precautions that utility providers may require in order to ensure the safety of consumers. Public utility customers may also be expected to pay for any damages caused to the utility’s infrastructure as a result of their usage. Third, customers are also expected to adhere to any rules or regulations set forth by the utility company. This includes understanding their rights as customers, the services they will receive, and any laws or regulations pertaining to their usage of the utility. Customers must also comply with any changes to the terms of service made by the utility provider. Lastly, customers should be aware of their consumer rights and understand the measures they must take in order to resolve any disputes that may arise. If customers feel their rights have been violated, they may file a formal complaint with the utility company or contact a consumer protection agency. By following these legal obligations, utility customers in Texas can ensure their safety and uphold their rights as consumers.

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What are the legal obligations of public utility customers?

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