What are the rights and responsibilities of public utility customers in relation to smart meters?

Public utility customers in New Hampshire have certain rights and responsibilities in relation to smart meters. Smart meters provide customers with near real-time information about their energy use, helping them make informed decisions about their energy use and to save money. Customers have the right to understand how the meter works, what it measures, and how to read their energy bills. In addition, customers have the right to know what data is collected and stored, and how it is secured. Customers also have the right to opt-out of smart meter usage if they choose. Public utility customers also have the responsibility to understand their utility company’s smart meter policies and contractor agreements, and to protect their safety and privacy when using a smart meter. Customers should also be aware of any rules and regulations surrounding the installation and use of smart meters, and should not tamper with them in any way. Ultimately, customers should stay informed and educated about smart meter usage, and make sure that their rights are being respected by their utility companies. Customers must act responsibly to ensure a safe and secure experience, both for themselves and their neighbors. Smart meters provide customers with powerful tools to help reduce energy use and save money, and they should be used responsibly.

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