What are the rights of public utility customers in relation to electric and gas rates?

Public utility customers in Maryland have the right to be informed of the electric and gas rates they are paying. All utility companies in Maryland must provide information on the amount of electricity and gas being used as well as the rate at which it is being billed. In addition, customers in Maryland must be informed of their rights regarding electric and gas rates before they sign any contracts or agreements. The Public Service Commission (PSC) is responsible for setting and approving rates for the delivery of electricity and gas in the state of Maryland. The PSC is responsible for determining fair and reasonable rates while taking into consideration the cost of providing the service. Customers may also petition the PSC for a rate reduction if a utility company has violated any regulations or if the customer believes that the current rates are not just and reasonable. Finally, customers have the right to file a complaint with the PSC if they feel a utility company has violated regulations or if they feel that the current rate is not just and reasonable. The PSC investigates all complaints and takes appropriate action to ensure that customers are being treated fairly. In summary, public utility customers in Maryland have the right to be informed of the electric and gas rates they are paying, petition the PSC for rate reductions when necessary, and file complaints with the PSC if they feel they are not being treated fairly. These rights help ensure that customers are being presented with fair and reasonable rates and that any violations of regulations are addressed in a timely and appropriate manner.

What are the rights of public utility customers in relation to electric and gas rates?

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