What are the legal requirements for utility companies in regards to disclosure?

In Maryland, utility companies are required to disclose certain information to consumers by law. This includes information pertaining to customer service, billing and payment policies, terms of service, and any applicable fees or taxes. The Public Service Commission of Maryland is responsible for overseeing utility companies and ensuring that they follow the state’s disclosure laws. All information disclosed by the utility company must be clear and accurate. This includes disclosing any related costs or fees to consumers before services are provided. Utility companies must also inform their customers of their right to refuse, and their ability to switch to another provider. This includes the right to switch to a smaller company or to a provider of renewable energy sources. Finally, utility companies must disclose any legal notices or codes of conduct that must be followed in order to receive services. This includes any rules related to power outages, emergency service, and safety. All of these disclosure requirements help ensure that customers are well informed about the services they are receiving, and the costs involved. By following the disclosure laws, utility companies play an important role in keeping Maryland residents safe and informed.

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What are the legal requirements for utility companies in regards to disclosure?

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