What are the legal requirements for utility companies in regards to disclosure?

In South Carolina, utility companies are required to disclose certain information to their customers. This information includes the price, terms, and conditions of service. Utility companies also need to inform their customers about changes in services, fees, and availability. Additionally, utility companies must provide customers with information about any complaints the company has received and the steps the company has taken to address the complaints. Customers also must be informed of any customer service initiatives that the company has implemented to ensure customer satisfaction. Furthermore, utility companies are obligated to inform customers of any new services, regulations, or rate changes. Utility companies must also provide information about any safety procedures they have in place to ensure the safety of their customers. Finally, utility companies must provide customers with detailed billing information to ensure that customers understand any charges they are paying. Utility companies are obligated to comply with these legal requirements by providing accurate and timely information to their customers. Failure to comply with these requirements can result in fines and other legal action from the state of South Carolina. Utility companies are responsible for ensuring that customer information is kept confidential and secure.

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