What are the rights and responsibilities of public utility customers in regards to the supply of electricity?

Public utility customers in North Carolina have a few rights and responsibilities when it comes to the supply of electricity. First, customers have the right to choose their energy supplier. Customers can shop around and compare prices and services provided by different providers in their area. Customers also have the right to receive reliable energy services. Utility companies must provide reliable services that meet the customers’ needs. In addition to their rights, customers also have some responsibilities. Customers must pay their electric bills on time and according to the terms specified in their energy supplier’s contracts. Additionally, customers have the responsibility to use energy wisely and be mindful of their energy consumption. This means turning off lights, using energy efficient appliances, and unplugging electronics when they are not in use. Finally, customers have the responsibility to alert their energy supplier when there is a power outage. This way, utility companies can assess the issue and take the appropriate measures to resolve the problem. Customers should also report any suspicious activity or tampering with electric lines to their energy supplier. Overall, public utility customers in North Carolina have a few rights and responsibilities when it comes to the supply of electricity. Customers have the right to choose their energy supplier, receive reliable energy services, and pay their electric bills on time. Customers also have the responsibility to conserve energy, alert their energy supplier of power outages, and report any suspicious activity.

What are the rights and responsibilities of public utility customers in regards to the supply of electricity?

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