What are the rights and responsibilities of public utility customers in regards to the supply of electricity?

In West Virginia, customers of public utilities have both rights and responsibilities when it comes to the supply of electricity. Public utility customers have the right to safe and reliable electricity services. All electricity must be delivered in a safe and reliable manner, and all power outages must be promptly repaired. Public utility customers also have the right to be free from discrimination. All customers must be treated equally and fairly regardless of race, gender, or economic status. With rights, come responsibilities. Public utility customers are responsible for maintaining the safety of their electrical system by keeping it free of debris and other safety hazards. In addition, utility customers are responsible for paying their utility bills on time and in full. Finally, all public utility customers have the responsibility of using electricity wisely and conserving energy. Customers should use energy-efficient appliances and take other steps to reduce their energy use and save on utility bills. By understanding their rights and responsibilities, public utility customers in West Virginia can ensure that they receive safe and reliable electricity services.

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What are the rights and responsibilities of public utility customers in regards to the supply of electricity?

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