What is the purpose of the Economic Regulation Administration (ERA)?

The Economic Regulation Administration (ERA) is the New Hampshire state agency responsible for regulating public utilities — services providing electricity, natural gas, telecommunications, and water. This agency is designed to protect both utility companies and the customers they serve. The ERA is tasked with ensuring that utility companies provide safe and reliable services to their customers at a fair price. To achieve this, the ERA must monitor utility companies to make sure they are in compliance with state laws and regulations. This includes investigating complaints from customers, setting rates and conditions for service, and issuing permits and certificates of approval for new facilities and operations. The ERA also works to protect customers from unfair treatment from utility companies. The agency may impose fines or enforcement orders if a utility company has not fulfilled its obligations or is engaging in practices that are considered unlawful. The ERA also provides education and resources to customers to help them understand their rights and responsibilities related to utilities. The ERA’s primary focus is to ensure that New Hampshire customers have safe and reliable utilities at an affordable cost. By ensuring that utility companies are operating in compliance with state laws and regulations, the ERA helps protect both customers and utility companies and promote healthy competition among utility providers.

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What is the purpose of the Economic Regulation Administration (ERA)?

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