What are the legal rights and responsibilities of public utility customers in regards to pricing?

In Kansas, public utility customers have several legal rights and responsibilities when it comes to pricing. One important right is that customers have the right to be informed about the cost of the services they are receiving. This information must be provided in an easy-to-understand format that includes the exact cost of each service or product. Customers can also access information about any applicable taxes and fees, as well as options for payment. Customers also have the responsibility to pay their bills in a timely fashion. Late or incomplete payments may result in a service suspension or disconnection. Additionally, customers are expected to be mindful of the amount of power they are using and to practice conservation to reduce their overall energy costs. The legal rights and responsibilities of public utility customers in regards to pricing are designed to ensure that everyone has access to reliable and affordable energy services. By being informed about the cost of services, making timely payments, and conserving energy, customers can help ensure that they are not overpaying and that public utilities remain financially viable for the long-term.

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What are the legal rights and responsibilities of public utility customers in regards to pricing?

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