What is the process for filing an administrative complaint?
In Georgia, filing an administrative complaint requires that a person first contact the agency they believe is responsible for a potential violation. The official complaint must be in writing and must include a clear and concise statement of the facts believed to violate the law. The complaint must also include the name and contact information of the person filing the complaint. The agency will then review the complaint and determine whether it is within their jurisdiction to investigate the matter. If the agency determines the complaint can proceed, they will contact the person filing the complaint to provide additional information on the process and request any additional information they need from the complainant. The agency will then investigate the complaint and may arrange a hearing to discuss the matter further. Depending on the results of the hearing and investigation, the agency may request information from the complaining party, or even issue a formal statement of findings and conclusions. The complainant may appeal the decision, if not satisfied. Once the complaint process is complete, the agency will issue a final decision. The complainant may appeal the final decision to a higher authority. If the complaint is found to be valid, the agency responsible may take action to address the violation.
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