What rights do consumers have when it comes to business regulation?

When it comes to business regulation in Massachusetts, consumers have the right to be informed, protected, and have their issues addressed. Consumers have the right to be informed of the goods and services they are buying and to be provided with accurate and truthful information about these goods and services. Consumers should also be familiar with the terms and conditions that accompany their purchase, so they know exactly what they are getting. Consumers have the right to be protected from any unfair or deceptive practices, such as false advertising, misrepresentations of product safety, and deceptive pricing. Furthermore, consumers are protected from any discriminatory practices, such as refusing to serve certain customers based on race, gender, or age. Finally, consumers have the right to have their issues addressed. If a consumer has a problem with a product or service, they should be able to address it with the company in a timely manner and have it resolved. Additionally, consumers can contact the Office of the Attorney General or local consumer protection agencies if they feel they are the victim of fraud or deceptive practices. Overall, Massachusetts is committed to protecting consumers by regulating businesses, which provides consumers with the rights to be informed, protected, and have their issues addressed.

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What rights do consumers have when it comes to business regulation?

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