What evidence is needed to dispute a credit card charge?

To dispute a credit card charge, you must have evidence. Evidence can include documents, such as credit card statements, sales receipts, and any other written proof that suggests there was an error in the charge or that an unauthorized transaction was made. You should also include a detailed explanation of why you are disputing the charge. If you are disputing a charge in Minnesota, you must provide evidence that the charge is an error, not authorized, or not a service or product that you received. You may need to provide copies of documents, such as canceled checks, contracts, or agreements, to support your claim. If the charge is for a purchase made from the internet, you must provide copies of the transaction confirmation page, credit card statement, and a description of the item purchased. If you made an online payment, you must include the confirmation page that showed you completed the payment. If the charge is for a purchase made in person, you must provide copies of the sales receipt, store return policy, or any other document that shows the item was not purchased. If the charge is for a service that was not received, you must provide evidence that the service was not rendered. It is important that you submit the dispute with evidence that supports your claim. Without evidence, the credit card issuer may not consider your dispute. If you do not have the evidence needed to dispute the charge, you may need to seek assistance from an attorney in Minnesota to help you file a dispute.

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