What kinds of things can I dispute through the credit card dispute resolution process?

In South Carolina, the credit card dispute resolution process is designed to help consumers resolve unfair or deceptive charges they have incurred. Under this law, customers may dispute any charges made, either billed or not billed, that are found to be in violation of the Fair Credit Billing Act. Examples of disputes that can be resolved through the process include billing errors, charges for goods or services not received, charges received but not accepted, and charges for the wrong amount. In addition, customers may dispute charges on their credit card statements that have been identified as fraudulent activities, such as unauthorized charges or transactions. Customers may also dispute charges that are believed to be in violation of state or federal consumer protection laws, such as misrepresentation of quality or quantity of goods or services provided. Finally, customers may also dispute charges for services or goods that are determined to be unsatisfactory, or charges they believe to be in violation of terms and conditions stated by the issuer of the credit card. In all of these scenarios, customers may file a dispute with the credit card issuer in order to seek a resolution. The credit card issuer is obligated to investigate and respond to the customer’s dispute. If the dispute is found to be valid, the customer will be refunded the amount of the disputed charge.

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What kinds of things can I dispute through the credit card dispute resolution process?

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