What types of legal action are available for credit card disputes?

In South Carolina, a consumer has multiple legal options available in order to resolve a credit card dispute. The first option a consumer may take is to dispute a charge with their credit card company. The card issuer must respond to the dispute within two billing cycles. After that, if the consumer is unsatisfied with the resolution, they have the right to take the credit card company to court. This is known as a “breach of contract” lawsuit, which is where the consumer requests that the court order the credit card company to pay for the disputed amount. A second option a consumer has is to file a complaint with the Consumer Financial Protection Bureau (CFPB). This is an independent federal agency that deals with consumer financial issues, such as credit card disputes. The CFPB will investigate the dispute and, if necessary, they can take steps to help resolve the dispute in the consumer’s favor. Lastly, a consumer may also file a complaint with their state’s attorney general’s office. The attorney general’s office will investigate the dispute and, if necessary, take steps to help resolve the dispute in the consumer’s favor. These are the three legal options available to consumers in South Carolina for credit card disputes. In all cases, the consumer should provide evidence of the dispute and the amount they are seeking. It is always important to consult an attorney if the consumer is deciding to pursue a case in court.

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