What if my credit card company refuses to accept or agree to my dispute claim?

If your credit card company refuses to accept or agree to your dispute claim, you have a few options. The first option is to attempt to negotiate with the company. You can try to come to a resolution that is acceptable for both parties. If you and the company cannot come to an agreement, you could contact the New Jersey Attorney General’s office for assistance. The Attorney General will investigate your case and make sure the company is complying with New Jersey credit card dispute resolution law. Another option is to file a complaint with the New Jersey Division of Consumer Affairs. The Division will investigate and attempt to mediate the dispute between you and the company. If the dispute remains unresolved, the Division can take further action, such as issuing a fine, order restitution, or request an injunction. Finally, if all other options have been exhausted, you could take the case to court. This option is the most costly and time-consuming, but it gives you the highest chance of receiving a favorable outcome. Credit card dispute resolution law in New Jersey grants you certain rights, including the right to sue if you feel you have been wronged by a credit card company.

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