Is it possible to obtain a refund if I have been the victim of fraud?
Yes, it is possible to obtain a refund if you have been the victim of fraud in Rhode Island. According to the Federal Trade Commission, your credit card issuer must investigate any dispute you make about a transaction within 60 days. The card issuer must also provide a response to you within two billing cycles, or ninety days, explaining the outcome. If the investigation finds that the disputed transaction was caused by fraud, you should receive a refund. Additionally, you have the right to contact your credit card provider and dispute any fraudulent charges on your card. You should contact the card issuer as soon as you discover the fraud. Then you should provide documentation proving that the charge in question was not authorized by you. The card issuer will then investigate the dispute and either refund the charge or dispute your claim. Finally, if the credit card issuer does not offer a refund, you can file a complaint with the Rhode Island Office of the Attorney General. The Attorney General’s Office will investigate the claim and work to ensure that you receive a refund for the fraudulent charge. Through the efforts of the Attorney General’s Office, you may be able to obtain a refund if you have been the victim of fraud.
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