Is it possible to obtain a refund if I have been the victim of fraud?
Yes, it is possible to obtain a refund if you have been the victim of fraud when it comes to credit card disputes in Virginia. The state of Virginia has a law specifically regarding credit card disputes that outlines the process for consumers to obtain a refund. This law states that a consumer can dispute a transaction on their credit card if there is fraudulent activity or if they feel they have been charged incorrectly. In these cases, the consumer must submit written notice of the dispute to the card issuer within 60 days of the transaction. If the issuer agrees that the transaction was incorrect or fraudulent, then the card issuer must refund the entire amount of the transaction, minus any fees and interest. Additionally, if the credit card issuer is unable to resolve the dispute within 30 days of receipt of the notice, then the consumer can submit a complaint to the Virginia Bureau of Financial Institutions. The Bureau will investigate the complaint and if the consumer is found to be the victim of fraud, then they may be able to obtain a refund.
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