What is the Fair Credit Billing Act?

The Fair Credit Billing Act is a law in Washington that provides consumers with protection when disputing certain charges on their credit cards. Under the law, consumers have the right to dispute a charge on their credit card statement, such as an incorrect charge or an unauthorized charge. When a consumer files a dispute with their credit card issuer, the issuer must investigate the dispute and respond to the consumer within two billing cycles (or 90 days). The credit card issuer must also provide the consumer with an explanation and any documents related to the charge. If the credit card issuer determines that the charge was valid, the consumer can pay the charge with no additional interest or fees. If the credit card issuer determines that the charge was incorrect or unauthorized, the issuer must immediately remove the charge and refund any related fees. The Fair Credit Billing Act also provides protections for consumers for services not received or not delivered as promised. If a consumer pays for a product or service, and the product or service is not delivered as promised, the consumer has the right to dispute the charge and request a refund. In addition, the Fair Credit Billing Act gives consumers the right to dispute charges due to errors on their statement, such as incorrect dates, incorrect charges, or incorrect calculations.

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What is the Fair Credit Billing Act?

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