What rights do I have under the Fair Credit Billing Act?
As a Minnesota consumer, you have certain rights under the Fair Credit Billing Act (FCBA). This federal law protects you from unfair billing practices related to your credit card accounts and provides you with certain rights to dispute any inaccurate billing statements. Under the FCBA, you have the right to dispute any item on a credit card statement that you believe to be inaccurate or incomplete. This includes items that may have incorrect charges, inaccurate or incorrect dates, or amounts that were charged that you do not recognize. It also includes charges that were not authorized by you. If you dispute a charge, your credit card company must investigate the dispute within two billing cycles and provide you with written notification of their findings. The FCBA also gives you the right to be reimbursed for any unauthorized charges or errors on your credit card statement. If you notify the credit card company within 60 days of the original billing statement, you are entitled to receive a full refund for any unauthorized charges or errors. You also have the right to dispute any billing statements that contain incorrect information, such as wrong dates, amounts, or descriptions of the charges. In this case, the credit card company must correct the statement and provide you with written notification of the correction. Finally, the FCBA provides you with protection from higher interest rates due to disputed charges. Credit card companies are not allowed to raise your interest rate for any disputed charges that are determined to be valid. By understanding your rights under the FCBA, you can protect yourself from unfair billing practices and ensure that your credit card statements are accurate.
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