What types of billing errors are covered by the Fair Credit Billing Act?

The Fair Credit Billing Act, which is a federal law, provides protection for consumers in Rhode Island and other states in the US. This law covers billing errors that occur on consumers’ credit card accounts. These types of errors can include unauthorized charges, billing mistakes, and other related issues. Unauthorized charges occur when items are purchased on a credit card that the cardholder did not authorize, such as if a thief used a stolen card to make a purchase. Billing mistakes can include charges that were not made at the correct amount, or for items that the consumer did not receive. The law also covers failure to post payments, failure to properly credit returns or mistakes regarding the finance charge or interest rate. The Fair Credit Billing Act also provides consumers in Rhode Island and other states with the right to dispute these billing errors and receive a refund. Consumers have the right to an investigation of the billing error and to dispute the charges in writing. If the investigation produces evidence that there was an error, then the credit card issuer must make the appropriate adjustments and waive any finance or other charges related to the dispute. In order to take advantage of the protections provided by the Fair Credit Billing Act, it is important for consumers in Rhode Island and other states to contact their credit card issuer as soon as they notice or suspect a billing error. Consumers have the right to dispute the errors and make sure their rights are protected.

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What types of billing errors are covered by the Fair Credit Billing Act?

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