What can I do if I am charged late fees for my credit card payments?

If you have been charged late fees for your credit card payments in Minnesota, it is important to understand the applicable dispute resolution law in the state. Under Minnesota law, any consumer that has a dispute with their credit card company, such as late fees, must contact the company and provide a written request for resolution. The company is then obligated to respond to the dispute within thirty (30) days. They must explain the dispute resolution process and how the consumer can file a dispute. If the consumer is not satisfied with the response, they may file a written complaint with the Minnesota Department of Commerce. The Department will investigate the complaint and may mediate or otherwise resolve the dispute. The Department may also seek restitution or penalties in certain cases. If a consumer is not satisfied with the response from the Department, they can file a lawsuit in state or federal court. It is also important to understand that it is possible to negotiate with the credit card company. Even if late fees have already been assessed, the company may be willing to waive them in exchange for payment in full. Consumers should be sure to get any agreement in writing to ensure that the credit card company upholds their end of the deal.

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What can I do if I am charged late fees for my credit card payments?

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