How do I dispute unauthorized charges on my credit card?

If you’ve noticed any unauthorized charges on your credit card in Washington, you are able to dispute them in order to try to get a refund. The process begins by contacting your credit card issuer either by phone or mail to dispute the charges. Provide the issuer with your account information and details about the unauthorized charge. Be sure to include the date and amount of the charge, and any other relevant information. Once you have contacted the credit card issuer, they will investigate the unauthorized charges and report their findings to you. If the issuer finds that the charges were indeed unauthorized, they will refund you the amount of the charge, plus any additional fees that may have been associated with the charge. The refunded money will then be credited back to your account. If the credit card issuer determines that the charges were authorized, you may still be able to dispute the charge by filing a complaint with either the Washington Department of Financial Institutions or the Federal Trade Commission. These organizations will review your complaint and can then take action if necessary. By taking the necessary steps to dispute unauthorized charges on your credit card, you can help ensure that you are not held responsible for any fraudulent activity on your account.

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