What is a chargeback?
A chargeback is a process that is used to dispute a credit card transaction. It is available in Washington state and other areas of the US. This process is used when a customer is unhappy with the services or goods they have purchased, or if a fraudulent transaction has taken place. The customer contacts their credit card company and the chargeback process begins. The customer must provide evidence of their claim, such as a receipt or bank statement. The credit card company will investigate the claim and decide if the customer is eligible for a refund. If the claim is approved, the customer will be refunded the full amount of the transaction, minus any applicable fees. The merchant who made the sale will then be responsible for the chargeback and will be responsible for repaying the credit card company. Chargebacks are a way for customers to protect themselves against consumer fraud or unsatisfactory services or goods. It is important to note that chargebacks come with certain rules, regulations, and fees that must be followed, so it is important to be aware of your rights when it comes to filing a chargeback.
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