How do I dispute a charge on my credit card statement?

If you need to dispute a charge on your credit card statement in Delaware, there are a few steps you need to take. First, contact the credit card issuer’s customer service department and explain the charge. Generally, you’ll need to provide evidence that you didn’t make the purchase or a reason why you shouldn’t have to pay it. The customer service representative will likely want to know the date of the purchase and the amount. The customer service representative will then investigate the purchase to determine if it is valid and make a decision. If the purchase is invalid, you may be refunded the amount and the charge may be removed from your statement. If the purchase is valid, they may offer a partial refund. In addition, you can file a dispute with the credit card company. This will involve filing a written dispute on their website or by using their dispute forms. You’ll need to provide evidence as to why the charge is wrong and why you should not have to pay it. Finally, you can file a complaint with the Delaware Division of Consumer Protection. This will include providing details about the charge, submitting evidence, and filing a complaint. The Division will investigate the case and if they determine that the charge is invalid the issuer will be required to remove the charge from your statement.

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How do I dispute a charge on my credit card statement?

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