How do I file a complaint against a debt collector?

In Pennsylvania, individuals who feel they have been harassed or abused in the process of debt collection can file a complaint with the Consumer Financial Protection Bureau (CFPB) or the Pennsylvania Attorney General’s Office. The CFPB is responsible for overseeing debt collections activities. Consumers can file a complaint online or by calling toll-free at 855-411-2372. Consumers should provide as much information as possible regarding the debt collector’s conduct, including the company’s name, contact information, and any other relevant information. Individuals can also file a complaint with the Pennsylvania Attorney General’s Office. This office provides a complaint form that should be filled out and mailed or faxed to their office. The form requires that consumers provide information about the debt collector’s actions and practices, and should be signed and notarized. It is important to make sure that all information regarding the debt collector is documented in detail before filing a complaint. Consumers should keep documented evidence such as copies of letters sent or received, and any voicemails or recordings. This will help to provide a strong case that the debt collector has acted inappropriately or illegally. In addition to filing a complaint, consumers can also contact a consumer protection lawyer who specializes in debt defense law. They can provide legal advice and help to determine which course of action is best in order to protect their rights and resolve the issue.

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