What can I do if a debt collector is making false statements?
If a debt collector is making false statements, the first and most important thing to do is to document the interaction with the debt collector and the false statements that they have made. Make sure to write down the date and time, the name of the person speaking, and the exact words they used. This information will be important for any potential legal action. If the debt collector continues to make false statements, you may want to consider filing a complaint with the California Department of Financial Protection and Innovations. The department has the authority to intervene on your behalf, and the debt collector may face civil penalties for making false statements. It is also possible for you to take legal action against the debt collector. You can file a lawsuit against them in a California court of law. In this case, you must prove that the false statements were made and that they had a negative effect on you. This could include a decrease in your credit score, or other damages to your financial standing. In either scenario, it is important to have clear and detailed evidence that the debt collector made false statements. This can make it easier to prove your case and hold them accountable. Documenting the false statements and gathering evidence is the best thing to do if you feel that a debt collector is making false statements.
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