What can I do if a debt collector is making false statements?
If a debt collector is making false statements, you have the right to dispute the debt. You should contact the debt collector in writing and request verification of the debt. The debt collector must then provide you with proof. If the debt collector does not provide proof, you can stop them from trying to collect the debt. You also have the option of filing a complaint with the Consumer Financial Protection Bureau (CFPB). The CFPB is a federal agency that has the authority to investigate and take action on debt collectors who make false statements. In New York state, you can also file a complaint with the New York Department of Financial Services (DFS). The DFS has the authority to investigate and take action against debt collectors who are making false statements. Finally, if you are being harassed by a debt collector or if you believe a debt collector has violated the Fair Debt Collection Practices Act, you can file a lawsuit. This is an option that should only be used as a last resort. Before filing a lawsuit, it is best to contact an attorney who specializes in collection defense law in your state.
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