What is the process for filing a complaint against a debt collector?

The process for filing a complaint against a debt collector in Virginia begins by contacting the Virginia State Corporation Commission, Bureau of Financial Institutions. This is the state agency responsible for enforcing consumer protection laws. You can file a complaint online or by mail. To submit a complaint online, you need to fill out a complaint form and provide a detailed description of your complaint and supporting documents. Be sure to include names, addresses, phone numbers, account numbers and dates in your complaint. If you choose to file your complaint by mail, you must include copies of documents that relate to your complaint, such as letters, invoices, bills, contracts, etc. Be sure to include a detailed description of your complaint and include the names, addresses, phone numbers, account numbers and dates. Once the complaint is received by the agency, it will be reviewed and the debt collector will be asked to respond to the complaint. If the agency finds that the debt collector has violated Virginia consumer protection laws, the agency may take action, such as ordering the debt collector to stop collection activities, refunding money to the consumer, or imposing fines or penalties. If you are not satisfied with the response from the agency, you can contact the Virginia Attorney General’s Office, who may be able to provide additional assistance.

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What is the process for filing a complaint against a debt collector?

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