What is the Telephone Consumer Protection Act (TCPA)?

The Telephone Consumer Protection Act (TCPA) is a law passed by the United States Congress in 1991 that regulates telephone solicitations (also known as telemarketing) and the use of automated dialing systems, such as recorded messages and fax machines. Under the TCPA, companies are prohibited from making unsolicited calls to residents of Virginia for the purpose of selling goods or services. It also places restrictions on the types of messages that can be sent to consumers. Additionally, the TCPA prohibits the use of automated dialing systems without prior express written consent from the consumer. This means that companies cannot call someone without their permission and any calls that are made that violate this law can be subject to fines of up to $1,500 per call. Finally, the TCPA also requires that companies provide consumers with the option to opt out of future calls. Businesses must include an opt out clause in their automated calls that allows the consumer to easily unsubscribe from any future calls. Overall, the TCPA provides consumer protection by placing restrictions on telemarketing and automated dialing systems. It regulates what businesses can say and do when trying to solicit sales and ensures that consumers have control over the calls they receive. As a result, it is an important law for citizens of Virginia to know and understand.

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