How do consumer laws protect against discrimination?
Consumer laws protect Washingtonians from discrimination in the marketplace by making it illegal for businesses to discriminate against customers based on protected characteristics such as race, gender, national origin, age, disability, and other protected characteristics. Washington’s laws prohibit businesses from denying goods or services to customers based on any of the protected characteristics. This means businesses cannot refuse to hire someone because of their race, refuse to serve someone because of their gender, or refuse to rent to someone because of their age. Businesses must also be careful to not discriminate in their advertisements. Ads must use language that is inclusive, and they must not target certain demographic groups. Businesses must also make sure they are not undercharging or overcharging customers based on any of the protected characteristics. This means businesses cannot charge higher prices or fees to customers based on their race or gender. Washington’s consumer laws also ensure that goods and services are accessible to everyone. Businesses must make sure their facilities, products, and services are accessible to customers with disabilities. In addition to these protections, Washington also has laws protecting consumers from unfair and deceptive practices, such as false advertising and bait and switch tactics. Consumers should always be aware of their rights under Washington’s consumer laws and should report any violations to the Washington State Attorney General’s Office if necessary.
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