What consumer rights do I have when entering a contract?
When entering into a contract in Washington, consumers have important rights that are protected by consumer law. A contract is a legally binding agreement between two or more parties, which means that it can be enforced by a court of law. In Washington, consumers have the right to receive all information that is deemed material to the transaction. This includes the terms of the contract, any additional fees or charges associated with it, information on the product or service being purchased, as well as the return and cancellation policies. By law, this information must be provided to the consumer in a clear and concise manner before they sign the contract. Consumers also have the right to cancel a contract within three days of signing for certain types of agreements, such as telemarketing contracts or door-to-door sales. This three-day window allows consumers to change their minds without being held to the contract’s terms. It is also illegal for companies to engage in unfair or deceptive practices when entering contracts. This includes making misrepresentations about the terms of the agreement, any products or services included, or the quality of the product or service. Finally, Washington consumer law prohibits companies from using unreasonable contract terms such as one-sided arbitration clauses that limit the consumer’s rights to resolve disputes in court. In summary, when entering into a contract in Washington, consumers are entitled to receive clear and accurate information, have the right to cancel in certain circumstances, be free from deceptive practices, and be protected from one-sided arbitration clauses.
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