What consumer rights do I have when it comes to internet purchases?

In Hawaii, consumers have many rights when it comes to internet purchases. The Hawaii Revised Statutes protects consumers’ rights when they are buying goods and services online. Firstly, consumers have the right to be informed, and be given clear information about the product or service they’re buying. Consumers must receive a written description of the item, its price, and any additional services associated with the purchase. They must also be given the terms of sale, such as return policies and payment information. Furthermore, consumers have the right to expect that the product or service they receive will be of a certain quality and be fit for the purpose it was purchased for. If the product is found to be faulty, consumers have the right to have it replaced or repaired, or request a refund. In addition, consumers have the right to expect that the terms of the purchase agreement remain the same. Any changes made must be agreed upon by both parties. It is the seller’s responsibility to ensure that the information they provide in the agreement is accurate and up-to-date. Lastly, consumers must receive clear information on the delivery arrangements of the product. If the product is not delivered within the agreed time-frame, consumers should be able to have their purchase refunded without penalty. Overall, Hawaii consumers have many rights when it comes to online purchases, and it is important to be aware of them so you can protect yourself. If you have any queries or problems with an internet purchase, contact the Hawaii Office of Consumer Protection for assistance.

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What consumer rights do I have when it comes to internet purchases?

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