What are the consumer rights regarding electricity, gas, and phone services?
In Nebraska, consumers have certain rights when it comes to electricity, gas, and phone services. Electricity: Consumers have the right to purchase electricity from a competitive market. Consumers can choose from a variety of suppliers available in Nebraska, allowing them to compare prices and terms. In addition, consumers have the right to receive bills or notices from their utility regarding changes in the price or terms of their service. Gas: When it comes to gas services, consumers in Nebraska have the same right to select an alternate supplier if they choose to do so. In addition, consumers have the right to receive prompt and accurate bills, as well as a complete explanation of their services and terms. Phone services: Consumers have the right to choose their own telephone service provider, regardless of whether the home is wired or wireless. In addition, consumers have the right to an itemized bill and accurate calculations of any taxes, fees, or surcharges associated with the service. Overall, Nebraska consumers have the right to select their own electricity, gas, and phone service providers. This right includes the ability to compare prices and terms, as well as the right to receive accurate billing and a full explanation of their services and terms. Consumers should also be sure to familiarize themselves with their utility’s policies regarding customer service and any applicable consumer protection laws in their state.
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