What consumer protections do I have when purchasing goods online?

Under Illinois consumer law, there are protections in place for individuals purchasing goods online. These protections ensure that the goods you purchase are of a satisfactory quality, match the description given, and are fit for their purpose. When making a purchase, the seller is required by law to provide consumers with all relevant information regarding the product, including size, material, and usability. Furthermore, they must inform buyers of any known faults or defects with the item prior to sale. When goods arrive damaged or proven to be defective, the consumer is entitled to a refund or replacement. This should be done promptly, and the cost must be borne by the seller. Additionally, all goods purchased online must include a minimum one-year warranty, protecting consumers in case of further faults with the item. In addition, customers are legally protected from unfair terms like hidden charges, surprise cancellation fees, and hidden costs. Furthermore, online sellers must honour any guarantees or warranties made in relation to goods they sell, and must make provisions to deal with customer complaints fairly. Finally, when returning goods, customers can expect a refund for both the price of the item(s) and the cost of sending them back. In summary, under Illinois consumer law you have a number of protections when purchasing goods online. As long as you are aware of your rights and are vigilant when dealing with online sellers, you can be sure that the item you purchase will be of acceptable quality and come with appropriate warranties.

Related FAQs

What kind of protection do consumers have from deceptive practices?
What consumer protections do I have when purchasing goods online?
What protection do consumers have from fraud?
Are there any consumer laws to protect against spam email?
Are there consumer protections in place for international purchases?
What kind of consumer protections exist for travel services?
Are there consumer protections in place to combat fraudulent debt collection practices?
Are there consumer protections for franchisees?
What are the consumer rights under state-level consumer protection statutes?
What consumer rights do I have when it comes to businesses that sell products over the internet?

What consumer protections do I have when purchasing goods online?

Related FAQs

Related Blog Posts