What do I need to know about consumer protections for air travel?
When it comes to consumer protections for air travel in Georgia, there are a few important things to be aware of. The Georgia Department of Law’s Consumer Protection Division is responsible for enforcing all state and federal laws that protect consumers. This includes air travel. In Georgia, consumers have the right to cancel a booked airfare within 24 hours of purchase without penalty. This is true for most tickets purchased through airline websites or online travel agencies. If your plans change after you have booked a ticket, you may be able to get a refund or credits for future travel by contacting the airline. When a flight is delayed or canceled, airlines are required to provide passengers with necessary services without any extra charge, including meals, accommodation, and telephone calls. Additionally, travelers are covered by the federal Air Carrier Access Act which prohibits airlines from discriminating against passengers based on disability, race, sex, national origin, or religion. Georgia also has its own “Fair and Reliable Air Services Act” which guarantees access to safe, reliable, and fair air travel within the state. This includes protecting consumers from unfair and deceptive practices, and ensuring that consumers have accurate information to make informed decisions when it comes to air travel. It’s important to remember that there are state and federal laws in place to protect consumers when it comes to air travel. Make sure to take advantage of these consumer protections when booking flights to ensure a worry-free and safe trip.
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