Are there consumer protections for consumers with disabilities?

Yes, there are consumer protections for consumers with disabilities in South Carolina. The South Carolina Consumer Protection Code protects consumers with disabilities from discrimination in the marketplace, such as when buying a product or service or when leasing real estate. The Code covers discriminatory practices in the areas of housing; public accommodations, including hotels, restaurants, and other services; and credit. The Code makes it illegal for a business to discriminate against a person with a disability or deny them the same services or benefits available to other customers. This includes refusing to serve them, charging them higher prices or giving them different quality products and services, or providing them with a lower quality of service. Additionally, businesses may not limit the number of persons with disabilities who may use their services or require a person with a disability to pay a surcharge for services. The Code also requires businesses to make reasonable accommodations for persons with disabilities in order to allow them equal access to services and goods. This may include providing assistive devices, making products more accessible, or providing verbal assistance. Business owners must make reasonable efforts to ensure that their products are accessible and usable by individuals with disabilities. The South Carolina Department of Consumer Affairs actively promotes consumer protection in the state and is the agency responsible for investigating and enforcing the Consumer Protection Code. Consumers with disabilities who believe they have been the victims of discriminatory practices have the right to file a complaint with the Department of Consumer Affairs.

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