Are there consumer protections in place for online ticket purchases?

Yes, there are consumer protections in place for online ticket purchases in South Carolina. The South Carolina Unfair Trade Practices Act (S.C. Code Ann. § 39-5-10 et seq.) provides a broad range of consumer protection provisions which includes the sale or purchase of tickets. Specifically, the law prohibits any seller or advertiser from “engaging in any unfair or deceptive act or practice in the conduct of any trade or commerce”. This includes false or deceptive advertisements and deceptive sales practices such as bait and switch, charging excessive deposits or imposing excessive fees. Additionally, the South Carolina Consumer Protection Code (S.C. Code Ann. § 37-18-1 et seq.) prohibits the use of unfair or deceptive practices by anyone “engaged in the trade or commerce of the sale or advertisement of any ticket or any other item purchased through a ticketing website or online.” This means that online ticket sellers must provide accurate and timely information about the tickets they are selling, including price, availability, terms and conditions, and any fees or other charges. Finally, it is illegal for any seller of tickets in South Carolina to knowingly misrepresent the nature of the event or the tickets. This means that online ticket sellers cannot engage in dishonest advertising tactics such as representing a show as sold out when there are still tickets available or promoting a show as “special” when such a designation does not exist. By adhering to these laws, online ticket sellers help ensure that consumers are protected when making ticket purchases.

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Are there consumer protections in place for online ticket purchases?

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