Are there consumer protections in place for online ticket purchases?
Yes, there are consumer protections in place for online ticket purchases in Washington. The Washington Law Against Discrimination (WLAD) requires that people with disabilities must have access to tickets so they can participate in events. The Washington Consumer Protection Act (CPA) also provides protections for ticket purchases. Specifically, it prohibits ticket sellers from engaging in deceptive acts or practices when selling tickets. This includes misstating the availability of tickets, artificially inflating the price of tickets, or advertising tickets on websites that do not actually have the tickets. Additionally, the CPA makes it illegal for ticket sellers to promise refunds or exchanges that they are not actually able to deliver. Finally, the CPA prohibits ticket sellers from using automated bots to purchase tickets in order to resell them at a higher price. In sum, Washington state has a number of consumer protection laws in place to protect online ticket buyers.
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